Quality & Safety

Critical Acclaim for Our Safety Measures

Jupiter Medical Achieves Highest Safety Rating

The Leapfrog Group has again awarded Jupiter Medical Center an "A" Hospital Safety Grade for achieving the highest national standard in patient safety. Jupiter Medical Center is the only hospital in the Palm Beach and Martin County region to receive a "A" rating.

The Leapfrog Group assigns a grade between "A" and "F" to more than 2,600 general hospitals across the country. The grade uses over 30 measures of safety data including rates of preventable errors, injuries and infections. It also accounts for whether hospitals have systems in place to protect patients from harm. Leapfrog Hospital Safety Grades are considered the "gold standard of patient safety."

Industry Leading Risk Adjusted Mortality

Quantros, a leading provider of software solutions that advance health care quality and safety, ranked Jupiter Medical Center one of the top performing hospitals in the country in a crucial category: risk-adjusted mortality. This is a ratio of the observed number of in-hospital deaths to the number expected, based on the hospital's case mix. Jupiter Medical Center performed better than 99.4 percent of hospitals in Florida and, in a coast-to-coast comparison, outperformed 99.9 percent of the hospitals across the U.S.

High Praise from Patients

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that asks patients about their experiences during a recent hospital stay. Our overall patient satisfaction ranks the highest in Palm Beach and Martin Counties, while our “likelihood to recommend” rating remains significantly higher than the state and national averages.

Patient Safety is Our Number One Priority

Jupiter Medical Center is committed to the health and well-being of our patients, working together to ensure that you are safe while in our care.

• Fall Prevention Information
• Medication Safety Tips
• Medication Record
• Patient Rights and Responsibilities
• Preventing Surgical Site Infection (SSI)
• Preventing Central Line-Associated Bloodstream Infection (CLABSI)
• Preventing Catheter-Associated Urinary Tract Infection (CAUTI)
• Preventing Ventilator-Associated Pneumonia (VAP)
• Preventing Clostridium difficile
• Preventing Methicillin-Resistant Staphylococcus aureus (MRSA)

We continually monitor and survey patients for satisfaction and seek new ways to improve the patient experience at Jupiter Medical Center. Our Service Excellence Committee, which includes administration, management, and team members, works to ensure that our patients are receiving the best possible experience. We are dedicated to quality patient care; your safety is of utmost importance to us.

Patient Satisfaction

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys patients on their experience at Jupiter Medical Center.

Core Measures

The Joint Commission mandates core measures for accredited hospitals and publicly reports on the results of those measures. Jupiter Medical Center is measured and compared against all other health care institutions on performance related to each measure.